Dear Mr Jones,
I am writing to you to complain about the inconvenients that I am having in the flat.
To begin with, you had told me that this was one of the most quiet flats in the neighborhood and I can not sleep because of the incessant traffic specially at night.
Moreover you said the people here were very kind, the doorman is very agressive with me and my guests, and the same happens with the gardener. And I don’t want to leave my children here alone because of them.
Finally, you promised me that you would have special care with my mail. Because I am a lawyer and I am all the time receiving very important letters or information and it is the third time that my mail is missing.
I hope you can solve these matters.
Yours Faithfully,
Agustina Barbaste.
