Dear Sir/Madam,

I am writing in order to complain about the computer game you offered in a catalogue, which has not been as good as it was supposed to.

First of all, I had to wait three weeks for the game while it was said that delivery would be prompt.

Secondly, the game was too childish for teenagers, and we did not find it action-packed but boring.

Finally, I founded the same game cheaper in my local store, although you said that your price was ‘unbeatable’. In addition, the instructions provided were not clear as it was advertised but unreadable, and the computer magazine has never come.

In conclusion, I would like another game from your company, or a refund.

Yours faithfully,

Lucas Pavlov

Stop Complaining

Dear Customers:
Let me introduce myself: my name is Freddie and I work at the customers service department. I’m writing to all of you to complain about your complaint.
You are always sending messages saying “I don’t like this” or “I have a problem with that”, but you never ever ask how we are doing or say anything nice. I have been working here for ten years, and we haven’t got a single letter saying “Congratulations, your products are great” or “I’m very satisfied, thank you very much”.
Sometimes we are told that our products claim to be thing they are not, but: Who in earth can stand up and say, honestly, that he had never lied? We might have lied little and we might have had some problems with products that didn’t work as we expected them to, but I’m sure that isn’t such a big deal.
Concluding this letter, honestly: stop complaining so much and you’ll live happier and longer, I’m not lying this time.
Yours sincerely
Freddie.

Cold weather

Dear Sir or Madam,

I am writing to complain about an issue that has been bothering me since about mid-May: cold weather.

First of all, I have to admit I am a Summer person, so I naturally dislike this time of the year, every year. However, there are places in the world where you can enjoy a warm Winter. If those people can have it, then it should be equal for everyone. There’s really no point for Winter: most of the plants die, people get seasonal colds and animals hide and sleep.

In Summer, or Spring, people are happy. In Winter everything’s dark and boring. We don’t even get snow! That’s pretty much all the fun of the season.

But what really annoys me of this time is the clothes. When it’s warm, you can wear different shirts, T-shirts, shorts, skirts, trousers, different types of shoes... in Winter, your choices are limited, unless you’re willing to get really cold. Long trousers, always the same coat (because they’re not cheap and most people only have one), and loads of warm clothes below that. It seems pointless to me.

So I was wondering if there’s something that can be done about it? I know I, and many other people around the world, would really appreciate it.

Yours faithfully,
Ami Reynoso

Dear Mr Jones,

I am writing to you to complain about the inconvenients that I am having in the flat.

To begin with, you had told me that this was one of the most quiet flats in the neighborhood and I can not sleep because of the incessant traffic specially at night.

Moreover you said the people here were very kind, the doorman is very agressive with me and my guests, and the same happens with the gardener. And I don’t want to leave my children here alone because of them.

Finally, you promised me that you would have special care with my mail. Because I am a lawyer and I am all the time receiving very important letters or information and it is the third time that my mail is missing.

I hope you can solve these matters.

Yours Faithfully,

Agustina Barbaste.

Action is needed!

Dear Sir/Madam,

I want to express my strong dissatisfaction with the inefficency of the goverment in taking measures to prevent the expansion of the virus H1N1. For candidates it was more important that people voted than trying to do something about the illness.

Firstly, they let planes travelled as always when the virus appeared in Mexico instead of cancelling the flights to prevent. Unfortunately the illness arrived to our country and the chaos started.

Secondly, hospitals were not prepared enough to face this prblem and now they are paying the consequences. It is also important to protect doctors and nurses if not they will catch the virus, and no one will cure patients.

Finally, an intelligent measure woud be to close shopping centres, pubs, cinema, etc so people have less oportunities to catch the frightening virus.

I hope that you will take further action to prevent people from getting ill and panic.

Your faithfully,

Laura Geretto