Wednesday 9 September 2009

Dear Sir/Madam,

I am writing in order to complain about the computer game you offered in a catalogue, which has not been as good as it was supposed to.

First of all, I had to wait three weeks for the game while it was said that delivery would be prompt.

Secondly, the game was too childish for teenagers, and we did not find it action-packed but boring.

Finally, I founded the same game cheaper in my local store, although you said that your price was ‘unbeatable’. In addition, the instructions provided were not clear as it was advertised but unreadable, and the computer magazine has never come.

In conclusion, I would like another game from your company, or a refund.

Yours faithfully,

Lucas Pavlov